Coral Windows Aftercare

Aftercare

Our excellent service doesn’t stop after your installation. If you’re an existing Coral Windows customer and need assistance, get in touch with our dedicated and expert aftercare team, who will be in touch to help resolve the problem.

Summer Offer: Save up to 50% off + Free Upgrade to Triple Glazing*

1. The “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer” is available on qualifying orders placed between 01.08.2026 & 31.08.2026.
2. “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer” must be stated in writing on the contract at the point of sale. Coral cannot be held responsible for claims placed after this time.
3. The “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer” applies to any tilt & turn windows or French doors, manufactured by Coral only, with frame colour being either Cedar Grey foil on both sides, Pepper Oak on Both sides, Cedar Grey foil outside and smooth white (i.e. not grained) uPVC inside or Pepper Oak foil outside and smooth white (i.e. not grained) uPVC inside.
4. The “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer” cannot be applied to conservatory frames.
5. The “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer” does not apply to uPVC casement windows, uPVC flush casement windows, CL3 range of triple-glazed windows, uPVC residential doors, composite doors, inline patio doors, aluminium bi-folding doors, conservatory roofs or Vertical Sliding Sash windows.
6. The “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer” offer does not apply to any building works, internal sills, window boards or trims.
7. The maximum size for any triple glazed glass unit is 1.7m2 due to health & safety reasons. Where a required unit size is larger, a double-glazed unit will be supplied and installed.
8. There is no minimum order value to qualify for the “Up to 50% Discount On Selected Items, including Free Upgrade to Triple Glazing on Selected Frames Offer”.

Terms and Conditions

August 2026 50% Off Selected Items Offer Terms and Conditions:
1. The “30% Off Selected Items Offer” is available on qualifying orders placed between 01.07.26 & 31.07.26.
2. The “30% Off Selected Items Offer” is available on standard casement windows, flush sash windows, uPVC tilt & turn windows, uPVC residential
doors, Composite doors, and uPVC French doors.
3. “30% Off Selected Items Offer” must be stated in writing on the contract at the point of sale. Coral cannot be held responsible for claims placed after
this time.
4. The “30% Off Selected Items Offer” can be applied to conservatory frames providing they are not included in the listed exclusions below.
5. The “30% Off Selected Items Offer” does not apply to aluminium bi-folding doors, conservatory roofs or Vertical Sliding Sash windows.
6. The “30% Off Selected Items Offer” offer does not apply to any building works, internal sills, window boards or trims.
7. The “30% Off Selected Items Offer” cannot be used in conjunction with the “July 2026 Free Colour Upgrade offer”.
8. There is no minimum order value to qualify for the “30% Off Selected Items Offer”.
Free Conservatory Roof Glass Upgrade Terms and Conditions:
1. The “Free Conservatory Roof Glass Upgrade offer” is available on qualifying orders placed between 01.07.2026 & 31.07.2026.
2. “Free Conservatory Roof Glass Upgrade offer” must be stated in writing on the contract at point of sale. Coral cannot be held responsible for claims
placed after this time.
3. The “Free Conservatory Roof Glass Upgrade offer” can only be applied to orders containing Coral Premium Roofs.
4. The “Free Conservatory Roof Glass Upgrade offer” can be applied to the following: –
 Ambi-Blue Self-Cleaning (1.2 uValue) can be upgraded to Ambi-Sunshade Blue Self-Cleaning (1.0 or 1.2 uValue).
 Ambi-Blue Self-Cleaning (2.7 uValue) can be upgraded to Ambi-Sunshade Blue Self-Cleaning (2.7 uValue).
 Ambi-Neutral Self-Cleaning (1.2 uValue) can be upgraded to Ambi-Aqua Self-Cleaning (1.0 or 1.2 uValue).
 Ambi-Neutral Self-Cleaning (2.7 uValue) can be upgraded to Ambi-Aqua Self-Cleaning (2.7 uValue).
 Ambi-Blue Self-Cleaning or Ambi-Neutral Self-Cleaning (1.2 uValue) can be upgraded to Ambi-Ultra Self-Cleaning (1.0 or 1.2 uValue).

Lowest Price Guarantee terms and conditions:
Our price promise has held Coral in good stead with our customers for over 35 years. We will not be beaten on price (please refer to terms and conditions below
for further details when comparing to other quotes from other companies), they must have:
1. The specification of the product must be fully sculptured 70mm profile.
2. The styles and sizes must be detailed on a letter headed quotation.
3. Conservatory frames – windows and doors should be of the same quantity, styles and design specification.
4. Conservatory roofs – must be of same design specification. “Tiled” conservatory roofs must be Ultraroof.
5. Warranties for each of the products must either be the same of better.
6. Have an Insurance Backed Guarantee (where work is covered by FENSA).
7. Have a BSI kitemark for survey and installation.
8. Be FENSA regulated.
9. Manufacture their own products.

It is important to bear in mind that Coral Windows and Conservatories have been in business with continuous trading for over 35 years and we do not take a
deposit or stage payments and only ask for payment when the goods are installed. This gives you, our customers 100% peace of mind.
Our CL3 Triple Glazed Range and other triple glazed windows are subject to size restrictions and style limitations due to the weight of the glass – see your
representative for details. The maximum size for any triple glazed glass unit is 1.7m2

due to health & safety reasons. Where a required unit size is larger, an A-
rated double-glazed unit will be supplied and installed.

“Self-cleaning” glass is not a ‘100% maintenance-free’ product but does offer a reduced need for manual cleaning.

*New windows from Coral could save our customers hundreds of pounds on their heating bills*
You can check both your potential savings on heating costs and your CO2 savings by entering a few simple details into our energy calculator which can be found
on our website https://www.coralwindows.co.uk
As an example, a typical customer (living in a semi-detached house which has wooden single glazed windows and mains gas heating) could save approx. £911 on
their heating bill over the course of the first 12 months after they had new double-glazed windows installed by Coral Windows (information correct as at
13/10/2023). Potential savings will vary depending on the information entered into the energy calculator.

coral windows aftercare

Request a service visit

Monday - Friday: 9am – 6pm
Saturday: 10am – 4pm
Sunday: 10am – 4pm

Aftercare & Maintenance Videos

How to Adjust the Seal Tightness on Casement & Flush Windows

How to Tighten a Loose Door Handle

How to Fix a Stuck Key in Your Door Lock

How to Replace Handle On Your Doors

How to Adjust a Top or Side Opening On Sliding Sash Windows

How to Fix a Door That Won't Shut

How to Fix Loose Window Handle

Choose an option
  • Cleaning
  • Maintenance
  • Condensation
Cleaning, Aftercare Coral Windows

Keeping your windows and doors clean is a simple way to maintain their appearance and ensure they continue performing at their best. Use warm soapy water and a soft cloth to gently clean frames, glass, and hardware, avoiding abrasive cleaners or harsh chemicals that could damage the frames or glass. Regularly cleaning your windows and doors will help remove dirt, dust, and everyday marks while keeping your home looking its best.

It’s also important to pay attention to moving parts such as hinges, handles, and tracks. Wipe away any debris that may build up over time and occasionally lubricate hinges and locks to keep everything operating smoothly. With a regular maintenance routine, your windows and doors can stay looking great and functioning properly for years to come.

Note

- Avoid all solvent-based or abrasive cleaners.
- Wash frames with a soap and water solution every four months to remove any grime and atmospheric deposits.
- If required, clean with a non-abrasive proprietary cleaner, suitable for plastics, using a soft cloth.
- If necessary, use a stronger, non-abrasive proprietary cleaner, such as cream, to remove any stubborn blemishes.
- Take care not to disturb sealants.

Frequently Asked Auestions

How do I request an aftercare service visit?

If you’re an existing Coral Windows customer and need help with your new windows, doors, or conservatory, you can complete the online aftercare service form with your contact details and a description of the issue. A member of the team will review your request and arrange a service visit if required.

How can I keep my windows and doors at their best?

Why do I have condensation on my windows?

Can I fix minor window or door issues myself?

What should I do if my window or door isn't opening properly?

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