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Windows FAQs

Here are some key questions you may ask before buying new windows

Q1. Has the company got a good trading record?

A) Coral™ has been continuously trading successfully for 22 years.

Q2. Do I have to pay any money up-front or stage payments?

A) Coral™ take no deposits or stage payments, the customer pays on completion.

Q3. How long will my windows be guaranteed for and what happens if the company goes out of business?

A) Coral™ guarantee the uPVC profile for 15 years and the sealed units for 10 Years. We also offer an insurance backed guarantee for 10 years should anything Unfortunate happen to the company.

Q4. Do I know anyone who has used the company before and would they recommend them?

A) Over 70% of our business comes from recommendations and existing customers, surely this speaks for itself.

Q5. Is the window fitted with security features, including internal beading?

A) At Coral™ all our windows are internally beaded as standard and we fit shoot bolts and hinge bolts to our sashes.

Q6. Can I change the style of my windows from side-openers to top-openers or fixed windows?

A) Coral™ is a Fensa Registered Company and installs to Fensa Guidelines which States that you cannot reduce the room’s original ventilation, however if it achieves the 1/20th rule and has a fire exit within the room the style can be changed.

Q7. I would like maintenance free windows but would like them to not only look like wood, but also feel like wood.

A) Coral™ not only manufacture Rosewood/Oak frames, they also are one of the first to produce coloured frames with a defined grain effect. See our ‘Colour Choice Range’ for choice of colours.

Q8. I live near a main road and can hear the traffic over the television. Is it possible to have a window that will reduce the noise?

A) Yes. We produce soundproof units in 10mm float or toughened glass and 6.4mm laminated K Glass which will help reduce the noise.

Q9. You hear horror stories about installers/builders that leave your house in a state of destruction, and in some extreme cases, unsafe, how do I combat this?

A) Coral™ has achieved the prestigious BSI award for installations, an award that is stringently managed by British Standards and is difficult to achieve and maintain a feat that Coral™ have achieved now for a number of years. Coral™ Prides itself on the on-going training of its installers and ensures that each Installation is quality checked during and after each installation.

Q10. Having never purchased windows before, how do I decide which company to choose?

A) Coral™ have strived for many years to offer the customer a complete Professional Service. We have branches throughout the region where you will find one of our trained advisors who would be only too willing to give you any advice that you require and if you wish we could furnish you with a Free No Obligation Quotation.

Q11. Why does condensation form on my windows in cold temperatures?

A) External condensation on glass is a naturally occurring phenomenon which is more prevalent the more highly insulating your windows are and is not a fault in the glass or window.
For futher details please read the information sheet on our News Post page

*This offer is only applicable when the goods are installed within 12 weeks of the order date.
**Interest free credit is not available on conservatory, porch, roofline or roof products.
**Authorised and regulated by the Financial Conduct Authority.

See April 2020 offer T&Cs for full details.